Support
Something not working?
Tell us what's going on and we'll take a look. We try to answer within a few days.
The quickest way: from the app
- Open the app's Settings and tap Report a problem.
- Check what it will send: the app version, your type of device and the latest errors. Never your names or saved games.
- Add a line about what happened and tap Send. The email goes to support@zeroassets.dev.
Or just mail us
Can't open the app, or is it about something else? Mail support@zeroassets.dev. Tell us which app, which device and what happened. A screenshot helps a lot.
Purchases and refunds
Apple and Google handle every payment, so we can't see your purchase or refund it ourselves. For a refund, go to reportaproblem.apple.com or open your order history in Google Play.
Bought an app on one device? Sign in with the same Apple Account or Google account on your other device and download it again at no extra cost.
Your saved games
Your progress lives on your device. Some apps also keep it in your own iCloud, so it follows you to your other iPhone, iPad or Mac when you sign in with the same Apple Account. We can't see that data, so we can't restore it for you. An iCloud or Google backup of your device can include it too.
Privacy
How we handle your data, in short: we don't collect it. The details are on our privacy page.